Customer Service Outsourcing

We improve your customer experience and brand reputation

Every business likes to receive phone calls from customers and potential customers inquiring about their products or services. But when the volume of calls reaches the point where it interferes with the daily operations of your business, it’s time to consider partnering with a call center provider.

Our call centers provide a cost-effective way to engage with customers, increase sales, and grow your business.

INBOUND

Lead Qualification

Fast track your lead and sales funnel with our expertise to engage your callers to ensure prospects turn into customers.

Customer Service

We are a true extension of your company that provides professionalism and knowledge for an exceptional customer experience.

Tier I Tech Support

Our Agents are highly trained specialists working with many technological companies to assist with your tech service and support.

Reservation Services

We’ve specialized in reservation services for multiple industries and have established a proven model of success for over 5 years.

Order Processing

Our PCI Compliant information security and protocols ensure your products and services are effectively processed quickly & easily.

Overflow and After Hours Support

Our 24/7/365 services ensure your business never closes by our high availability of agents ready to help your customers anytime, anywhere.

OUTBOUND

Lead Generation

Fast track your lead and sales funnel with our expertise to engage your callers to ensure prospects turn into customers.

Market Research

We are a true extension of your company that provides professionalism and knowledge for an exceptional customer experience.

Telesales and Upsells

Our Agents are highly trained specialists working with many technological companies to assist with your tech service and support.

Surveys and Feedback

We’ve specialized in reservation services for multiple industries and have established a proven model of success for over 5 years.

Customer Retention

Our PCI Compliant information security and protocols ensure your products and services are effectively processed quickly & easily.

Appointment Setting

Our 24/7/365 services ensure your business never closes by our high availability of agents ready to help your customers anytime, anywhere.

LOCATION

#372 T.I Cycle Road, Ambattur,(Opp to Next Electronics) Chennai – 600053.

EMAIL

PHONE

044 – 42857516, 044 – 42857664

©2018 ITrope Technologies Pvt Ltd. All rights reserved.